Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Luviva.
Personal Information We Collect
When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we also collect information about the individual web pages or products that you view, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the site.
Additionally, when you make a purchase or attempt to make a purchase via the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to generally fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When it is in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our site’s data collection and usage practices when we see a "Do Not Track" signal from your browser.
Your Rights
If you are a resident of the European Union, you have the right to access the personal information we have about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
Additionally, if you are a resident of the European Union, please note that we process your information to fulfill contracts we may have with you (for example, if you make a purchase through the site), or otherwise to pursue our legitimate business interests as outlined above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you make a purchase through the site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Minor
The website is not intended for individuals under the age of 18.
Last Updated: 04-20-2025
Cookie Policy
Luviva ("we" or "us" or "our") may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.LuvivaShop.com, including any other media forms, media channels, mobile websites, or mobile applications related to or linked to this (collectively "the Website") to help customize the website and improve your experience.
We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date in this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the website, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to review this Cookie Policy regularly to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the website after the date such revised Cookie Policy is posted.
USE OF COOKIES
A "cookie" is a string of information that assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use every time you send a request to the website. We use cookies on the website for, among other things, tracking services you have used, recording registration information, logging your user preferences, keeping you logged in to the site, facilitating the purchase process, and tracking the pages you visit. Cookies help us understand how the site is used and improve your user experience.
TYPES OF COOKIES
The following types of cookies may be used when you visit the website:
Advertising Cookies: Advertising cookies are placed on your computer by advertisers and ad servers to display ads that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the website and other websites, alternate the ads shown to a specific computer, and track how often an ad is shown and by whom. These cookies are linked to a computer and do not collect any personal information about you.
Analytics Cookies: Analytics cookies monitor how users reach the website and how they interact with and move around once on the site. These cookies help us understand which features on the website work best and which features can be improved.
Our Cookies: Our cookies are "first-party cookies" and can either be permanent or temporary. These are necessary cookies without which the website cannot function properly or provide certain features and functionalities. Some of these can be manually disabled in your browser but may affect the functionality of the website.
Personal Cookies: Personal cookies are used to recognize returning visitors to the site. We use these cookies to record your web history, the pages you have visited, and your settings and preferences every time you visit the site.
Security Cookies: Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
Website Management Cookies: Website management cookies are used to maintain your identity or session on the website so that you are not unexpectedly logged out and all the information you enter is preserved from page to page. These cookies cannot be disabled individually, but you can disable all cookies in your browser.
Third-Party Cookies: Third-party cookies may be placed on your computer when you visit the website by companies that run certain services we offer. These cookies allow third parties to collect and track certain information about you. These cookies can be manually disabled in your browser.
CONTROL OF COOKIES
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser settings. Be aware that doing so may affect the availability and functionality of the website.
For more information on how to control cookies, check your browser or device settings for how you can control or reject cookies.
OTHER TRACKING TECHNOLOGIES
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the website to help customize the site and improve your experience. A "web beacon" or "pixel tag" is a small object or image embedded in a webpage or email. These are used to track the number of users who have visited certain pages and viewed emails and to gather other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email where they appear. Web beacons and pixel tags cannot be rejected. However, you can limit their use by controlling the cookies that interact with them.
PRIVACY POLICY
For more information on how we use the information collected by cookies and other tracking technologies, please see our Luviva Privacy Policy published on the website. This Cookie Policy is part of and incorporated into our Privacy Policy. By using the website, you agree to be bound by this Cookie Policy and our Privacy Policy.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Support@LuvivaShop.com or by phone at +1 917 341 2106.